Help centre
Help
Short answers on booking, cancelling, certificates, putting up courses and running a clinic.
Taking coursesCreate an account and sign inOne account for everything you do on Mesial.
Taking coursesBook a courseBook for yourself or for colleagues.
Taking coursesCancel and get your money backWhat applies before and after the cancellation date.
Taking coursesYour participant pageSchedule, material, check-in and workshops.
Taking coursesCPD passport and annual certificateAll your courses and hours in one place.
Taking coursesCertificates and diplomasPrintable certificates that can be checked.
Taking coursesMesial PlusEarly access, alerts and a CV.
Taking coursesYour dataWho sees what, and how long we keep it.
OrganizersPut up a courseSimply, or with full planning.
OrganizersSchedule, rooms and workshopsSessions in several rooms at once, and signing up for sessions.
OrganizersAttendance and check-inPer day, or per session when sessions run in parallel.
OrganizersCancellations and payoutCancellation date, valid reasons and payout.
OrganizersWhat it costs10 percent on your price, and a base fee per listing.
OrganizersTeams and permissionsWho may change what.
OrganizersAccounting and all your dataSIE, CSV and a full export.
OrganizersModulesAdd what you need, and see what each one includes.
OrganizersCourse hotelsWhere your participants stay, apart from the venue.
OrganizersHandbookHow things are done here, for everyone in the organisation.
OrganizersExaminationExams with diplomas, marked on the server.
ClinicsClinic and companyStaff, training goals, budget and course requests.
ClinicsInternal coursesCourses for your own staff, required ones too.
LecturersLecturer profileBe found by organizers.
Fairs and congressesFairs and congressesIn Mesial or in your own system.
Taking coursesWho is responsible for whatThe organizer sells, Mesial arranges.
OrganizersGetting startedYour organisation’s start page and the menu.
OrganizersCalendar, meetings and minutesPlan meetings, take minutes and follow up.
OrganizersDocumentsThe archive, protected folders and read requests.
OrganizersSettingsYour organisation’s details and rules.
OrganizersExpenses and receiptsOut-of-pocket costs, mileage and receipts.
OrganizersInvoicesInvoices in your name, reminders and credit notes.
OrganizersMembers and the registerMember list, categories, applications and fees.
OrganizersNews and mailingsNews for everyone or for members, and mailings.
OrganizersCooperationWork with other organisations.
OrganizersAdvertising and visibilityAd places, Sponsored and partner packages.
OrganizersTerms and the catalogueTerms, catalogue texts, proofs and the book.
OrganizersThe board, committees and decisionsCommittees, the decision log, the year wheel and a new board.
OrganizersContracts and board evaluationSign contracts and evaluate the board.
OrganizersFinding and paying lecturersThe lecturer directory, requests and fees.
OrganizersThe platform administrationFor Mesial’s own staff.
ClinicsApplying for a courseAsk your workplace to pay for a course.
Taking coursesMy membershipsLink a membership and get the member price.
Taking coursesYour CVExperience and training, visible only if you want.
Taking coursesStudentsFree Plus, student seats and student prices.
Taking coursesSecure sign-inYour password, devices and the second step.
Taking coursesTaking an examThe link, the code and the attempts.